Communicating in a Virtual World

Never before has the ability to lead and inspire through virtual communication been so critical for leaders. Yet the challenges of knitting remote teams together are many. Leaders must understand how virtual teams thrive, the new norms and opportunities distributed work presents and the new rules for success when listening, speaking and leading.

Going “Beyond Zoom”: Video calls are only one channel to lead and communicate. The most effective leaders embrace the many channels available to teams to create connection, fuel engagement and drive high performance.

Every member of an organization needs to learn how to use and define norms of communication across:

• VIDEO calls, conferences, meetings
• VOICE phone calls, voice messages
• MESSAGING chat, social boards
• EMAIL (not dead yet!)